2. SAFECITY MOBILE AND WEB APPLICATION DATA COLLECTION AND USE
INFORMATION WE MAY COLLECT FROM YOU IF YOU ARE REPORTING USING OUR MOBILE AND WEB APPLICATION.
2.1 We may collect and process the following personal information about you.
(a) Your age; but if you report that you are under 18, you will not be able to enter information on the app because we only collect information from adults. Except that your attempt to create a report, will be kept as a part of our data.
(b) Your gender;
2.2 We may collect and process the following non-personal information about you.
(a) general, demographic and non-personal Information through your incident report.
(b) details about your location if you choose to access help information and your mobile device, including a unique identifier for your device, and any location you provide in your report;
(c) details about your device, including operating system and browser type can be captured by Google analytics
(d) any other Information we consider necessary to facilitate your experience on the Mobile and Web Application but only if it furthers the purposes of mapping incidents or conducting research.
3. USE OF YOUR INFORMATION REPORTED THROUGH OUR MOBILE AND WEB APPLICATION
3.1 We may use Information you have provided in your report in the following ways:
(a) We use your Information to generate anonymous, de-identified data for research purposes.
(b) We use the location information you provide to generate maps of incidents you report.
(c) We may use any additional information you provide to help you use the support services contained in the Mobile and Web Application. You will have an opportunity to delete this information from your mobile device once you have finished using the support services.
4. DISCLOSURE OF YOUR INFORMATION
4.1 When you decide to make a report about an incident, you will only be asked to provide anonymous information about yourself and the information about the incident. We use information collected from all reporters to generate aggregate, de-identified data for research purposes. The resulting data from this process is our data.
(a) Using our data, we have the right to compile, combine, collect, copy, modify, reuse and repurpose, publish and use this data for analytical and other business purposes.
(b) Our data is also available as an open source research repository for groups that wish to conduct a study using our data.
(c) Any group wishing to use our data are required to register with us, request to use the data, provide a statement regarding purpose of using our data, and make assurances that they will adhere to our consent, privacy, confidentiality and data storage and security policies before they are given access to our data.
5. INFORMATION WE MAY COLLECT FROM YOU IF YOU SEEK ASSISTANCE THROUGH OUR MOBILE AND WEB APPLICATION
5.1 . If you seek the following additional services, we may collect additional information to provide the information you request.
5.1.1. Information you provide us, or that we may collect from you, when you report a problem with our Mobile and Web Application;
5.1.2. a record of correspondence if you contact us;
5.1.3. details about your location and your mobile device, including a unique identifier for your device if you are seeking to get additional location information;
5.1.4. details about your computer, including (where available) your IP address, operating system and browser type, as well as information about your general internet usage (e.g., by using technology that stores information on or gains access to your device, such as tracking pixels, web beacons etc.) and
5.1.5. any other Information we consider necessary to enhance your experience on the Mobile and Web Application.
6. SPECIFIC RESEARCH STUDIES
6.1 . From time to time we may launch research studies using either the Mobile Application or the Web Application. These studies will have their own informed consent, confidentiality and privacy protections that will be contained in the study recruitment. You are not obligated to participate in any study. You must opt-in to any study to be considered.
7. REQUIRED DISCLOSURE OF INFORMATION
8. STORAGE OF YOUR INFORMATION
8.1. We store information gathered from our Mobile and Web Application in the same database and the information gathered from our website in a different database.
8.2. The Information that we collect from you is stored in the United States and if you are outside of the United States, such Information will be transferred from your location to our servers in the United States. You hereby expressly consent to such transfer of your Information to our servers in the United States.
9.2. Application as well as external firewall and on-host firewall technology to prevent network level attacks.
9.3. If you complete an incident report, it is important for you to not to provide overly detailed descriptions of the incident. Very detailed reports may increase the likelihood of you being identified despite our efforts to keep the anonymous information you reported from being identified.
9.4. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your Information, we cannot guarantee the security of your Information transmitted to our Mobile Application; any transmission is at your own risk.
10. ACCESSING AND AMENDING YOUR INFORMATION GATHERED FROM OUR MOBILE AND WEB APPLICATION
10.1. It would be extremely unlikely that you are able to identify your information as erroneous data from the anonymous data you provide and/or the aggregate data that we maintain, and therefore, we can only provide limited access for you to correct data that you believe is wrong and we may not be able to accommodate your request.
10.2. We may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), risk the privacy of others or would be extremely impractical (for instance, requests concerning information residing on backup systems).
10.3. If your Information has been aggregated and/or de identified, it may be next to impossible to remove your data from the whole. If you want to have your information removed, you must contact us.
10.4. Where we can provide Information access and correction, we will charge you a fee of £10 to meet our costs in providing you with details of the information we hold about you.
10.5. We aim to maintain our Mobile and Web Application in a manner that protects Information from accidental or malicious destruction and for future research purposes. Because of this, we may not immediately delete residual copies from our active servers, may not remove Information from our backup systems, and may keep information for research purposes. Research conducted using this data will be evaluated according to the guidelines in 6.1 of this document.
12.1 . If you have any concerns about your Information on the Mobile and Web Application, please contact us with a thorough description, and we will try to resolve it. Our customer service contact details are:
12.1. Email: [email protected]
12.1.2 Address: 5217 Lightning View Road, Columbia, Maryland, 21045, USA
12.1.3. Website: www.safecity.in